Category: UX

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Guide to App Accessibility and Inclusive Design

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Most of us use apps these days, whether we’re managing our money, communicating with healthcare providers, shopping or playing games. This includes a high proportion of people with specific accessibility requirements, including many of the estimated 1.6 billion disabled people on the planet today. There’s evidence to suggest that for many people with accessibility requirements, …

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How to Write an App Project Brief

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You have dreamt up a fantastic app idea that will deliver your customers greater value and accelerate your company’s digital transformation. You are raring to go and excited about this thrilling next step in your business journey. But you are not quite sure what to do now. How do you make your app a reality? …

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Everything You Need To Know About No-Code App ...

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No-code app builders are having a bit of a moment. There is a big buzz around the no-code movement and some serious claims are being made. A few commentators seem to think no-code will replace traditional development processes. Others consider the whole thing a bit of a gimmick. In this article, we explain what no-code …

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Can Apps Replicate the Face-to-Face Customer S ...

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With Black Friday and Cyber Monday just around the corner, many businesses are preparing their customer service departments for a serious surge in contacts. Most of these companies hope to ease the pressure on contact centre staff by using digital customer service technologies to automate a high percentage of enquiries.  The digitalisation of the customer …

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9 Ways to Increase App Reviews, Ratings & ...

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Generating feedback, ratings and reviews helps you improve and publicise your app. While feedback enables you to identify issues with app performance and informs future development, ratings and reviews are key to reaching a wider audience and securing more downloads. But convincing users to leave feedback, ratings and reviews is not always as simple as …

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iOS’ Sweet 16. What’s new in iOS16

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It is that time of year again. Apple has released their latest iPhone Operating System release, iOS 16, and it is the talk of the town.  iOS16 builds upon previous generations and aims to provide Apple’s most visually appealing interface and intuitive user experience yet. In this article, we discuss the new features and updates, …

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See You on the Flip-Side: The Return of the Fl ...

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Ever since Samsung released the Galaxy Fold in 2019, a debate has raged over whether flip and fold phones are the future of mobile technology. By 2025, will we all have an elegant flip phone in our pocket? Or is the technology a flash in the pan? Today, flip and fold phones are still a …

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The State of Authentication Trends in 2022  ...

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In today’s digital society, we place a remarkable amount of sensitive personal data in the hands of digital service providers. From credit card details to our home address, we entrust valuable data to companies, websites and apps that reassure us they’ll keep it safe. But how do they do so? What are the key user …

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The Essential Guide to App UX Optimisation

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User Experience (UX) is an essential aspect of modern app design and development. However, not all organisations have a handle on what App UX optimisation is and how it ensures apps meet the needs of the people using them. To remedy this, we decided to write an essential guide to the way developers typically approach …

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