Using a unique train ticket algorithm to make day-to-day travel easier
Case Study
They have talented developers and we’ve reached a good working rhythm, they’re definitely responsive.
Ticketclever wanted a mobile app that utilised its unique train ticket algorithm to make day-to-day travel easier and more user friendly for regular commuters.
The Distance developed a mobile app solution that delivers a personalised experience across the entire customer journey, from the initial onboarding through to daily use. The app utilises GPS and user metadata to tailor journey information to individual customers. It enables users to plan their journeys and presents them with a detailed travel plan, ensuring they have all the information they need on hand throughout their journey. This includes their digital ticket (stored as a QR code), which is quickly and easily accessed via the intuitive app interface.
The resulting app succeeded in delivering a highly streamlined user experience that drastically simplified the ticket-buying experience. As well as the core travel planning and ticket-purchasing features, the app facilitates the management of weekly and monthly rollup season tickets and enables automatic refund claiming. An innovative and highly focused design, the app looks set to change the face of the travel app market.