Distinctive Systems
Upgrading tech to keep
coach travel moving forward
THE BRIEF
Distinctive Systems has been the world’s leading supplier of management software for coach, bus, and tour operators for over 40 years. Their Driver App had been in use for some time, but with the introduction of a new backend management system, they saw an opportunity to refresh the application. This update aimed to modernise the app’s design while incorporating highly requested features to enhance functionality and improve the user experience.
THE PROBLEM
It was crucial to ensure the new application catered to both the older and new backend versions to retain existing users. Additionally, understanding the habits and needs of end users, many of whom use the app while driving, was essential.
"The final product exactly fits our needs, and The Distance App Developers' work has positively affected our app's uptick. Overall, the team is very good to deal with"
THE SOLUTION
Distinctive Systems played a pivotal role by providing extensive API documentation, enhancing The Distance's understanding of the backend system and its impact on the application. This allowed The Distance to focus primarily on the frontend application and user interaction, critical for the app's success.
THE RESULTS
Distinctive Systems launched the new Driver App by replacing the existing version, enabling users to instantly access the updated application. Users were highly impressed by the fresh look and feel, quickly grasping how to navigate and utilise the application for their tasks, minimising the need for extensive support interactions with the Distinctive Systems team.
Success stories
One place for tour management everywhere you go
Industry leading travel companion app, rated 4.7 ★'s from over 7000 reviews
One place for tour management everywhere you go
Industry leading travel companion app, rated 4.7 ★'s from over 7000 reviews