GoodShape
Improving staff wellbeing and helping them
get back to work
The Brief
GoodShape were looking to create a mobile application that could support the transition to a new operating model. The application was envisioned to reduce the number of phone calls, thereby reducing the need for staff and lowering operating costs essential for business growth.
Additionally, users will benefit from 24/7 access to digital advice calls, which will enhance the well-being support they receive. Giving the employee direct control of their absences and health and well-being.
The Problem
GoodShape asked The Distance to help them digitally transform their initial human-led well-being service. Their product provided 1-2-1 support from qualified nurses to enterprise employees to help them get back to work quicker.
A more holistic solution was required in order to better serve the customer, reduce calls to their call centre and minimise the demand on their pool of certified nurses.
"They were timely, transparent, collaborative and communicative. Their thorough and detailed documentation was a highlight."
The Solution
We designed, built and helped launch a personalised app solution which utilises a chat-based interface, delivering an intuitive and engaging experience for their users that is available 24 hours a day.
Paired with personal medical advice, condition-specific care plans and a comprehensive library of health and well-being articles, the app provides a complete solution for recording, tracking and more importantly supporting an employee's absence until they return to work.
The technology was seamlessly integrated with GoodShape’s existing systems, allowing them to track usage and provide tailored reporting to their customers.
The Results
GoodShape’s app has not only helped their customers to improve employee well-being but also to reduce their health costs. With fewer sick days and fewer visits to the doctor, their clients expect to see a significant decrease in health-related absences.
Thanks to its intuitive interface and personalised self-care program, the app provides an engaging experience that helps employees maintain their health at all times. In addition, its proactive approach to health management and cost-saving features have enabled GoodShape to deliver a unique service in the crowded well-being market.
Award winning partnership
Our partners initial brief was to deliver an award winning app, but not only did we smash all the success metrics, the app has been nominated and won numerous industry awards.
UK Business Tech Awards
Prolific North Tech Awards
UK Dev Awards
Northern Digital
Success stories
A health app that grows with the user's needs
Tech stack upgrades for expanding health services
A health app that grows with the user's needs
Tech stack upgrades for expanding health services