Insight

Maximise your app's value: Essential strategies

Photo of Anthony Main

Anthony Main

founder

January 5, 2024

published

With millions of apps competing for the attention of your customers, the challenge for businesses is not just to stand out but to remain indispensable to users who are spoiled for choice.

In recent years, it’s become more than just having flashy functionality, users are now demanding experiences that are seamless but intuitive enough to become ingrained in their daily lives. So, how do you unlock this value for your users?

Let’s dive into it…

 

Understanding user needs and expectations

In today’s crowded app market, the first step to creating an indispensable app is understanding user needs and expectations. Your app needs to ensure it has an essence of nuance and empathy that meets your user's needs, expectations and experience so it can create an experience that sticks with users long after they’ve closed the app.

We don’t just want to create an app that just works, we want it to work wonders. The aim is to leave a lasting impression that keeps users coming back - in turn meeting current market demands.

At the core of any successful mobile app lies a foundation built on comprehensive user research. It’s the comprehensive understanding of your target audience that helps to drive decisions throughout the whole app development process that ultimately leads to success.

However, user research goes beyond mere assumptions, you need to be diving into the data-driven realities of what it is your user needs and desires. You can employ various methods to achieve this, such as surveys, interviews, usability tests, and analytics. These methods all paint a clearer picture of what your users truly seek from their app experience.

using mobile phone

Creating user personas

Start by creating user personas to get a clear picture of your target audience. Think of user personas almost like your app’s “imaginary friends” - but way more useful. Who are they? What problems are they trying to solve? Each persona is like a character in your app’s story, representing different parts of your audience.

To build upon user research, it’s essential to develop user personas that are comparable to character profiles; each persona embodies the characteristics, goals, and challenges. By thoroughly understanding your “characters”, it allows for a more tailored app experience.

For instance, a persona representing a tech-savvy millennial might highlight the need for cutting-edge features and social integration, while a baby boomer persona might prioritise ease of use and accessibility.

The benefits of knowing your users on a deeper level are manifold. Demographic data paints a picture of who the users are, but behavioural insights and pain points breathe life into that picture, guiding developers toward solutions that resonate on a personal level.

A deep dive into these aspects can improve user acquisition, satisfaction, and retention. It’s about creating an experience that feels like it was made just for them.

Performing a competitor analysis

Understanding user expectations cannot be siloed from the context in which they exist. This is where competitor analysis becomes invaluable. By getting a deeper understanding of the strengths and weaknesses of similar apps in the market, developers can benchmark their apps against industry standards and user preferences. Competitor analysis provides a clearer picture of what users appreciate in other apps, what they feel is missing, and what pain points are yet to be addressed.

This analysis can reveal features that are considered “table stakes” in the industry—those without which an app would be at a severe disadvantage. Moreover, it can inspire developers to be more innovative by going beyond what’s already out there and to think outside the box.

Analysis tools like SWOT analysis (Strengths, Weaknesses, Opportunities, Threats) can organise your findings from competitor research and turn them into actionable insights. It’s like creating a game plan for your app’s success!

Enhancing app performance: Tactics for success

Now let’s talk about giving your app a bit of a tune-up. Imagine your app is like a car; you want it zipping along, not stalling and sputtering, right?

That’s where optimising app performance comes into play. We’re talking faster load times, seamless transitions, and an all-around stellar user experience. This means focusing on app performance tactics like reducing app size, optimising images, and minimising requests. The goal? Keep users happy and engaged by ensuring everything runs like clockwork.

Tracking the important stuff: Key performance metrics (KPIs)

First things first, how do you know if your app is a Ferrari or a Fiat? Check the speedometer, or in-app terms, the key performance metrics. Load times, response times, and resource utilisation – these are your gauges.

If your app takes ages to load or responds to user commands at a snail’s pace, users are going to get fed up. And if it’s guzzling resources like there’s no tomorrow, well, that’s not good for anyone.

You can’t improve what you don’t measure. Keep an eye on key performance indicators (KPIs) like user retention, session length, and bounce rates. These metrics provide invaluable insights into what’s working and what needs tweaking to maximise the app’s value.

Code minification

Code minification is like trimming the fat. It’s about removing all the unnecessary bits in your code that bog down performance. Think of it as your app going on a diet by shedding those extra kilobytes.

It’s all about getting rid of the code that’s just sitting there, taking up space but not really doing anything useful. Ditching that code means your app’s bundle size shrinks, and overall you get quicker load times Faster apps = happier users.

 
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Why Bother? Because every second counts!

In app development, each second shaved off in loading time can significantly impact your success. It’s more than just about user satisfaction; it’s about maintaining a competitive edge.

A well-optimised app stands out for its efficiency, effectiveness, and user enjoyment. An application that loads quickly and responds without delay is always going to retain users and increase the likelihood of them returning in the future.

By ensuring your app’s performance is smooth, quick and easy to use, you’re putting your users at the heart of everything you do by giving them a great experience. Research shows that 53% of mobile site visitors leave a page that takes longer than three seconds to load. Yikes! That's why keeping your app snappy is so crucial.

What about personalisation and user engagement?

It’s no secret that users prefer experiences that are tailored to their preferences, behaviours, and needs. Whether it’s recommendations based on previous interactions or remembering their preferences, personalisation is one of the best ways to drive user engagement.

This approach offers significant value to both users and businesses, as it fosters an emotional connection between them. When users feel cared about and wanted by the app, they are more likely to engage with it and keep coming back.

Gamification: Making your app addictively fun

Who doesn’t love a little fun? By integrating elements like badges, points, and leaderboards, we transform everyday mundane tasks into exciting challenges. Gamification taps into the human love for achievement and recognition, making users more eager to engage with the app and return for more.

It’s not just about playing a game; it’s about creating a memorable experience for users so your app will be remembered.

Push notifications: The gentle nudge

Sometimes, users just need a little nudge. Well-timed, relevant push notifications are a great way to re-engage users without overwhelming them. Whether it’s a reminder about a sale or a personalised message, it’s all about getting users back into the app when it matters most.

Acing that first impression

First impressions matter—big time. The moment a user opens your app, they’re deciding whether they’ll stick around. An effective onboarding process is crucial in helping users understand the app’s value right off the bat.

It’s about guiding them through the app’s features in a way that’s easy to grasp and exciting to explore. When users get the hang of the app quickly, they’re more likely to dive deeper into what it offers.

Maximise your value: go The Distance

The journey doesn’t stop here. To truly maximise your app’s value, it’s essential to keep improving. Skill and scale don’t always come together. You need both to scale your product development and improve your business. At The Distance, we solve both.

From prototype to product, we show you how best to develop your mobile apps and enable your business to innovate to create a keen market differentiation.

After all, your success is our success. So naturally, we always align our efforts with your business objectives. Because we’re not just a development partner, we’re your dedicated ally, empowering you to achieve your digital aspirations.

Ready to take the next step in building an app that keeps users coming back for more?

 
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