Our Process

So good we

named it...

The Journey

We're here to guide you every step of the way through a proven process that ensures your project is delivered on time, on budget and to the highest standards. Our approach is built on seven destinations, each providing clear, actionable dependencies that keep your project on track and your teams aligned.

We combine expertise with collaboration, making you feel confident and supported throughout the journey. With every stage, we take a proactive role, providing insights and solutions that help you stay ahead. As part of our values, we aim to enjoy the journey together, ensuring success is both rewarding and as smooth as possible.

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Define

Our product team will work with you to conceptualise the primary user journeys using best practice techniques. Visualising the hierarchy and key user flows will make it easy to validate and test the products features. It's also very exciting to see it coming to life and we will work with you on various iterations until it feels right. Our team will produce simplified user interfaces and interactive prototypes considering responsive designs, accessibility and usability. Our highly skilled team will work with you to produce a beautiful, functional product which is centred around your branding guidelines if you have an existing brand.

 

Discover

With over 20 years of experience in the team, we will help evaluate and design the various aspects of the technical solution, undertaking any due diligence to reduce any risks involved in complex requirements, understanding these risks, reduces the likelihood of costly surprises later. This is a crucial phase which takes place before we write a single line of code, to ensure you are investing in a viable project from the outset. We can work with you to evaluate existing technology, and support and advise third-party suppliers to create high-level system architecture flows, and data models to set achievable milestones and enhance the overall reliability of the final future-proofed product.

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Document

Working together, we will finalise your product documentation, capturing the details of the requirements and any other relevant materials to guide the development phase such as a detailed tech stack design and API mapping.

 

Develop

Our technical teams work through sprint-based cycles developing the prioritised feature sets, allowing us to collaborate with our partners early on and continuous feedback before the app is fully developed. By resolving issues as they arise, we can mitigate risks that might otherwise lead to delays or overruns if discovered later. We are on the development journey together, and you will work alongside us throughout.

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Deploy

Iterative testing allows for continuous quality assurance from ourselves and your team. Each iteration is code-reviewed and tested for bugs, performance issues, and usability problems such as accessibility. Fixing these issues incrementally ensures that the app maintains a high standard of quality throughout the development process. This includes testing from our partners too! User Acceptance Testing by our partners allows testing of real-world scenarios that the app’s end-users will encounter.

 

Diagnose

Ongoing support and maintenance is essential for continuous improvement, keeping up with the ever-evolving landscape of cybersecurity threats, performance, and adaptability of an app. We will work with you to ensure your app stays relevant and competitive as user needs and market trends change.

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Discuss

Our product teams will become an extension of your team, taking a proactive approach to scaling your solution after launch, while ensuring they work with you to maintain the quality of the app as issues arise with new operating system versions, devices, and browsers being released regularly.

 
Let the experience begin

Unsure about where you are in your journey?

Let us help you